MillionTime.Com (A MillionBuy.Com Company) seeks to create an environment within our organization that is pleasant and rewarding to both staff and customers. We endeavor to provide these same qualities to our Internet customers through a secure electronic commerce site.

Our Customer Service Department is ready to answer any questions you may have about your order. You can reach one of our customer service representatives by e-mail at service@milliontime.com

Due to constant price changes from manufacturers and wholesalers, prices may vary slightly from the advertised price. Every effort is made to keep pricing up to date.

If an order is placed and the price is not correct you will be notified of the correct price before the order is dispatched.

E-mail: diana205@ukr.net

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To find the information you are looking for, please choose from the following options:

Getting Started    How to place an order Privacy & Security     Our Privacy Policy   Warranty

Your Order   Shipping & Delivery   Our Return & Exchange Policy Tax & Payment    Tax   Payment

1. Place an item(s) in your shopping cart by clicking on the "Order" button.
2. Complete the checkout process by providing billing and shipping information.
3. Submit a valid credit card.

It's very simple. All you need to do is browse our online shopping for the item(s) of your choice. Our stock is divided into the following categories: Car Audio, Audio, Video/TV, Communications, Home electronics, and Accessories. You can further search for electronics by brand, style, and price. As you shop and find item(s) that you wish to purchase, simply click on the "Add to Cart" button.

This will ask you to either "Check Out" or "Keep Shopping" after you have made your selection. Click on "Check Out," and that product has been added to your order. You can view and edit your current cart selection at any time by selecting the "SHOPPING CART" button from the menu on the TOP.

Once you have finished shopping, select the "Checkout" button. This will take you to the checkout where you will be required to confirm your details as they are listed and fill in your credit card number. Once this has been completed, please press the "Yes: Place Order" button to send in your order.

You can place your order 24 hours a day. We usually ship on the same day for the orders received before 5 PM Eastern Time daily M-F. Once you place an order, an automatic e-mail will be sent to confirm the order. When the shipping tracking number is issued, we will e-mail you with the tracking number.

If you would like to order item(s) via telephone, you can contact our sales department. Please dial (866) MILL-BUY, or (213) 312-9330. The hours of operation are Monday - Friday, 9am - 5pm PT.

Privacy Policy

We respect the privacy of all of our customers. We do not sell your information or release it to ANY company and your credit card information is encrypted as it is safely transferred by our secure server.

We work with the secure system designed by Yahoo! Shopping to provide the safest possible conditions for live transactions on the Internet.

The personal information you give us when you place an order is used only for processing your order and customizing your shopping experience for you. We will under no circumstances share your personal details with any other entity without your consent.

Have any questions or comments concerning your privacy? Please feel free to diana205@ukr.net. We read every email that we receive and will reply as quickly as we can.

You may also fax your credit information to us, if you prefer. Please include your order number, credit card number and card expiration date. You can also mail it to MillionTime.com Customer Service Dept.

Low Price Guarantee

As you may know MillionTime.Com (A MillionBuy.Com Company)'s prices are already priced as the lowest amongst professional e-tailers, but we want you to be happy knowing that you spent as little as possible on your purchase. We offer price matching from any of the following professional e-tailers. If you find a lower price (which is virtually impossible) on a consumer electronic product from any of the following professional e-tailers on any product we have in stock, call our customer service department or e-mail us at diana205@ukr.net and we will match their price.

Price matching policy:        Items must be in stock, both at our site and at the other e-store's website. Price match quotes will include all charges needed to receive the product from the other dealer (including shipping charges, membership fees or other required purchases). Sorry, special offers such as refurbished, open box, display products, coupons, gift checks and free or bonus offers are not eligible and may not be applied to a matched price. Call us to inquire about a price match at 866-MILL-BUY.

Warranty

We want you to feel as comfortable as possible on your purchase. MillionTime.Com (A MillionBuy.Com Company) will honor all manufacturers' warranties on all of our products. Most items come with a warranty against manufacturer defect or failure for a period of three months to one year from the date of your purchase, depending on the manufacturer. This warranty covers replacement or repair of the product with the same product.

Warranty is void if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is void due to mishandling, improper use, or defacing of the product.

Products damaged due to improper or inadequate packaging when returned are not granted warranty coverage. There is no charge for repairing products covered by warranty apart from shipping costs.

To arrange to have goods repaired under warranty you need to contact the manufacturer's warranty department with the product number and serial number. You will need to give a product description and outline the problem.

We recommend that products returned by mail be sent via UPS with insurance or other insured postal services. MillionTime.Com (A MillionBuy.Com Company) accepts no responsibility for loss or damage occurring in transit.

We will refund or exchange any unopened item in its original condition. (Minus the shipping cost)


Returns and exchanges that are OPENED:


1) Returns that are opened must be in "like new" condition. *
2) Returns must include all original packaging, manuals, accessories and parts.**
3) We will refund or exchange items in its original condition. (Minus the shipping cost)*

*A restocking fee for opened items may be applied.

**Returns received without all necessary parts and manuals will be charged a restocking fee.

Items with manufacturer's defects:

Within 30 days of shipment receipt date:
We will pay the return shipping and promptly ship you a replacement for any manufacturer defects. *

*APO, FPO and international addresses do not qualify for this service

After 30 days of shipment receipt date:Products under manufacturer's warranty may be shipped back to the manufacturer or MillionTime.Com (A MillionBuy.Com Company) for repair.

Tax

MillionTime.Com (A MillionBuy.Com Company) does not charge sales tax except for California shipping addresses. However, CA residents may enjoy a lower shipping cost due to shorter distances. UPS Ground usually delivers to Southern California addresses within the next day or so from the shipping date. The current tax rate for CA residents is 8.0%.

We accept the following forms of payment for your online purchases: Visa, MasterCard, Discover, and American Express. We are unable to accept cash, checks, or gift certificate.

Payment

We accept the following forms of payment for your online purchases: Visa, MasterCard, Discover, and American Express. You can also send money orders or cashiers checks -- just include the products you want, your shipping address, telephone number, email, and be sure to add shipping and tax (CA residents only). We will ship the product(s) after we receive your money order or cashiers check. We are unable to accept international credit cards, cash or checks.

You will be informed immediately if your credit card is declined. And your order will NOT be sent unless the credit card number you entered is authorized. Your "Ship to" address must be the same as your credit card billing address. If you wish to ship the product to a different address, you must call your credit card company to add additional "Ship to" addresses.

Shipping

We use UPS and the United States Postal Service to deliver our products. From our Los Angeles Distribution Center, UPS Ground delivers to major Southern California addresses within 1 day, and within 2-3 days to all other domestic locations (use our Time-In-Transit Map to estimate the delivery time for UPS Ground). You can also specify 2nd Day Air or 3 Day Select to meet your delivery requirements. Upon shipment by UPS, you will be emailed a tracking number that can be used to track your shipments on our website.

Shipping options and prices are quoted on the second checkout screen, and can be viewed prior to entering your credit card number.